Our Reviews
Donald G|2023 Chevrolet Bolt EUV
Confirmed Service Customer
3/20/2026
It was okay but seemed like the tires were really expensive. Also we waited for our car in the waiting room and someone worked on the coffee machine for the whole time we were there. No coffee to break up the wait!
3/21/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
SOUTH PASADENA, CA
Francisco B|2019 Chevrolet Tahoe
Confirmed Service Customer
10/26/2025
I brought my Chevy Tahoe to Community Chevrolet in Burbank on September 8th for a transmission service, oil change, and other maintenance. En The service agent was Luis Ángel Serrato. I had to keep calling him to keep reminding to work on my car. They kept my car for almost a month! When I finally got it back, I thought everything was fine — until a few weeks later when oil started leaking. I took it back, and they told me it was a “separate issue” with the oil pan gasket and wanted to run the repair through my drivetrain warranty. The same service man Luis Angel Serrato was making this claims. I asked to speak to his Manager and he sided with his guy without really digging much into the issue. That didn’t sit right with me, so I told them to stop and took the car to a local shop for a second opinion. The local mechanic found the real issue was a loose oil pan plug, not the gasket. Even worse, they showed me that the transmission oil pan — which the dealer supposedly replaced — was banged up and clearly not new. This shows Community Chevrolet either didn’t do the work they claimed or cut corners. Either way, it’s dishonest. This dealer should be ashamed of their shady business practices. I’ll be reporting them to the Better Business Bureau and warning others to stay far away.
10/28/2025
Our team has acknowledged this review.
SUN VALLEY, CA
Michael L|2024 Chevrolet Blazer EV
Confirmed Service Customer
10/29/2025
Luis provides good communication, is prompt and gets back to me when needed.
10/30/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
VALLEY VILLAGE, CA
Mark W|2025 Chevrolet Blazer EV
Confirmed Service Customer
11/3/2025
Always top notch five stars. My service rep Vic. is 2nd to none in customer satisfaction
11/4/2025
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
LOS ANGELES, CA
Barry G|2025 Chevrolet Equinox EV
Confirmed Sales Customer
11/6/2025
Bob Greene and Chad have taken great care of me since I owned my first Chevy, back in 2017. The service department is fabulous and I couldn't be happier owning my 2nd consecutive Chevy. I wouldn't shop anywhere else.
ROBERT GREENE
11/7/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
BURBANK, CA
Mary R|2023 Chevrolet Traverse
Confirmed Service Customer
10/24/2025
Vic is always so easy to approach and willing to give super customer service The drive in time and wait experience excellent
10/26/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any further questions, please don't hesitate to reach out!
LOS ANGELS, CA
Andrew A|2023 Chevrolet Camaro
Confirmed Service Customer
11/5/2025
Excellent, fast and efficient.
11/6/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
STUDIO CITY, CA
Tigran I|2025 Chevrolet Equinox EV
Confirmed Service Customer
11/9/2025
I’m very happy with Community Chevrolet dealership especially with salesman Arby , Arabo and service department advisor Vic are very knowledgeable and professional people
11/10/2025
Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
GLENDALE, CA
Ramona K|2024 Chevrolet Blazer EV
Confirmed Service Customer
10/31/2025
I recently purchased a Chevy Blazer EV and had a great experience with both the dealership and my salesperson, Arabo. He was very knowledgeable and took the time to explain everything about the car, including all the features and how the EV system works. Arabo was patient, professional, and made the entire buying process easy and enjoyable. The dealership team was also friendly and helpful, making me feel confident in my decision. I truly appreciate the excellent customer service and highly recommend Arabo and Chevy community dealership to anyone looking to buy a new car!
11/1/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
GLENDALE, CA
Charles A|2025 Chevrolet Suburban 1500
Confirmed Sales Customer
11/6/2025
First and foremost, I would like to thank Jonah from Online Sales for communicating with me via text regarding the new Surburbans available at Community Chevrolet. It was because of him that made me feel comfortable enough to bring my wife to the dealership to see and purchase a 2025 Suburban Premier. In this day and age where a majority of business is done on a handheld device, Jonah's professionalism, respect and care for the customer was on display in his messages to me. Second, I would like to thank Oscar Linares, Lease Manager who closed the deal for Jonah. It was already mid afternoon on Saturday when we left our home in Palmdale to get to Community Chevrolet in Burbank. When we made it there we realized that I had forgot to bring our checkbook and the pink slip for the truck we wanted to use as a trade-in. After explaining to Oscar that in my haste to make it to their dealership before it closed for the day that I left those items at home, but he continued to work with us to close the deal. Me and my wife really appreciated that Oscar and Community Chevrolet did not prejudge us because of my forgetfullness, but instead worked with us based on our exceptional credit and character. In the past, I have considered the process of purchasing a vehicle one of my least favorite things to do, especially getting the out the door cost and financing. Because of Community Chevrolet employees like Jonah and Oscar, I would feel comfortable doing business with both of these gentlemen on the future puchase of a Chevrolet/GM vehicle and recommending friends and family of the same. So THANK YOU Jonah and Oscar for your assistance with the purchase of our 2025 Chevrolet Suburban Premier! Best regards, Charles and Michelle
OSCAR LINARES
11/7/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
PALMDALE, CA
Young R|2026 Chevrolet Trax
Confirmed Sales Customer
11/27/2025
It was a pleasant experience at the dealership. Daniel the salesman was very friendly and helpful as I purchased a car.
DANIEL DEL REAL
11/28/2025
Hello, we're happy to hear you had a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
LOS ANGELES, CA
Michael L|2024 Chevrolet Blazer EV
Confirmed Service Customer
11/27/2025
Luis quicky sent me home on a Lyft after I picked up an online order at the Parts Department
11/28/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
VALLEY VILLAGE, CA
Sara K|2026 Chevrolet Tahoe
Confirmed Sales Customer
11/5/2025
The staff was friendly and worked with us to get the car and deal we wanted
ARABO MINASI
11/6/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
SAN MARINO, CA
Kim W|2023 Chevrolet Bolt EUV
Confirmed Service Customer
11/25/2025
I didn’t wait long enough
11/26/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
ALTADENA, CA
Asadour M|2026 Chevrolet Colorado
Confirmed Service Customer
11/25/2025
Jason made it happen for me, thanks
11/26/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
GLENDALE, CA
Oscar S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/1/2025
Oscar Linares is the Absolute Best! (Saved My Birthday Purchase!) I cannot say enough wonderful things about Oscar, the salesperson who helped us purchase our truck. He is truly the reason we drove away happy! It was my birthday, and honestly, if it wasn't for Oscar, I likely would not have completed the purchase that day. From the moment we started, Oscar was amazing. He went above and beyond to ensure we felt completely comfortable and, most importantly, never pressured. Buying a new vehicle can be stressful, but Oscar eliminated that stress entirely. He took his time, never rushed us, and explained every detail thoroughly, making sure all our questions were answered before we moved forward. If you are looking for a genuine, patient, and knowledgeable salesperson who puts your comfort first, ask for Oscar. He is the gold standard of customer service!
OSCAR LINARES
12/2/2025
Thank you for sharing your experience. We are thrilled to hear that Oscar provided such exceptional service and helped make your birthday purchase a memorable one. It’s wonderful to know that he made you feel comfortable, answered all your questions, and made the process stress-free. We truly appreciate your kind words and are glad Oscar was able to deliver the outstanding customer service you experienced.
VAN NUYS, CA
Danny J|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
12/5/2025
Nestor and Jason were nice to deal with. Nadia in finance was amazing. No pressure straight forward finance without the BS.
NESTOR RAMOS
12/6/2025
Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We want to sincerely thank you for choosing Community Chevrolet Company and we hope to see you again soon!
PALMDALE, CA
Sahak M|2026 Chevrolet Suburban
Confirmed Sales Customer
12/24/2025
They lied to me car prices was $77.000 then told me give you discount $4000 your car total is$73.000 %7.8 rate 72 months payment was $1350. After run my credit then told me $94.000 %9.9 rate payment 85 months payment $1550 and 2000 Down
ARABO MINASI
12/30/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
VAN NUYS, CA
Blake D|2024 Chevrolet Blazer EV
Confirmed Service Customer
10/24/2025
I brought in my car for recalls. Also asked for “updates” to the electronics. No mention of updates on the work order so guessing they did not get done. 🤔 The updates were to improve functionality of the display and they aren’t present. I haven’t the time to bring it back in.
10/25/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
BURBANK, CA
Keir M|2025 Chevrolet Blazer EV
Confirmed Service Customer
10/24/2025
Unfortunately I have to give a poor rating for the following 2 reasons: The profile that was set up has my wrong phone number it should be 818-565-5615 Secondly the reason for my service visit was the documented issue with the Blazer microphone. It is either defective or installed upside done causing the holes in the holder not to line up with the microphone therefore not allowing for a clean clear audio pick up. This is a sorry issue as On Star can not hear clearly nor can the SOS. We had told Victor that we did a system reset per On Star instructions The community Chevrolet stated via Victor it just needed new software and did not fix the issue even though Victor stated the technician re tested the system
10/25/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
BELL CANYON, CA
Jose A|2019 Chevrolet Traverse
Confirmed Service Customer
11/3/2025
I recently had a fantastic experience at the dealership! The staff was incredibly helpful in diagnosing my vehicle's issue, especially Victor he went above and beyond to locate my warranty, which made the process much smoother. They promptly replaced my battery, and I really appreciated how efficiently everything was handled. While I do feel that the diagnostic service fee is a bit on the pricey side. Overall, I'm very satisfied with the attention and care I received. I would definitely recommend this dealership to others in need of reliable service. Thank you for a job well done!
11/4/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
ARLETA, CA
Julianne B|2025 Chevrolet Equinox EV
Confirmed Service Customer
12/5/2025
When I arrived it was confusing as to where to go for my appointment. Once I met with Carlos, everything was great, all the work was done well and quickly and the waiting area was very comfortable. Carlos did an excellent job!
12/6/2025
Hi, thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!
LA CANADA, CA
Bradley K|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
12/23/2025
Quick and excellent service.
12/25/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
SIMI VALLEY, CA
Dennis M|2022 Chevrolet Tahoe
Confirmed Service Customer
10/30/2025
Vic was truly on the case - great guy -
11/1/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
BURBANK, CA
Cindy R|2022 Chevrolet Trailblazer
Confirmed Service Customer
12/8/2025
Great Staff, Great Service. Been coming here since 1993 when I bought my S10 pickup truck.
12/9/2025
Thank you! We’re glad you’ve trusted us since 1993, and we appreciate your kind words about our staff and service.
BURBANK, CA
Sergei S|2026 Chevrolet Trax
Confirmed Sales Customer
12/8/2025
Excellent work, very attentive and friendly staff.
DAVID T MATSHKAL
12/9/2025
Thank you! We’re glad our attentive and friendly staff delivered excellent work for you.
VAN NUYS, CA
Fred W|2010 Chevrolet Corvette
Confirmed Service Customer
12/11/2025
First rate customer service, work promptly and correctly accomplished, comfortable waiting area.
12/12/2025
Your review is wonderfully polished, highlighting first-rate service and a comfortable, well-run atmosphere. We truly appreciate your generous praise and look forward to providing the same dependable care each time you visit.
SHERMAN OAKS, CA
William D|2024 Chevrolet Blazer EV
Confirmed Service Customer
12/26/2025
The only reason I had to back to this visit was because I purchased my vehicle from here & my door guards were never installed. At the same time I needed a recall taken care of, but I also tried adding an inspection for a raddle coming from the entertainment center but I was told they were too busy for that & was going to add an additional inspection but since I was told they were too busy, I will just have to go to my nearest dealer instead of driving 26 miles there & sitting in traffic for 1 hour & 20 plus minutes. Unbelievable.
12/27/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SANTA FE SPRINGS, CA
Janice G|2025 Chevrolet Equinox EV
Confirmed Service Customer
11/12/2025
I was grateful that we were given a rental car as our car was being repaired.
11/13/2025
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
AGUA DULCE, CA
Siu Tun M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/28/2025
Everyone seemed happy and laid back. Also paperwork was done smoothly and quick.
NANCY JANET ZERMENO
11/29/2025
Hi, we are so pleased you enjoyed your visit to Community Chevrolet Company! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Community Chevrolet Company!
ARCADIA, CA
Speedy B|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/8/2025
IF I COULD, I WOULD LEAVE LESS THAN ONE STAR ON THIS SURVEY, BUT THAT IS NOT AN OPTION. I RECENTLY MADE AN APPOINTMENT TO HAVE MY FIRST OIL & OIL FILTER CHANGE AT COMMUNITY CHEVROLET IN BURBANK. I MADE APPOINTMENT WITH CARLOS IN THE SERVICE DEPT. WHEN I GOT THERE HE DID AN OVERALL VISUAL CHECK ON THE TRUCK AND BROUGHT TO MY ATTENTION THAT THERE WAS A NAIL IN ONE TIRE AND A SMALL PIECE OF RUBBER MISSING ON ANOTHER AND STATED I WOULD NEED TO PURCHASE A NEW TIRE IN ORDER TO GET THE SERVICE DONE. I THOUGHT ABOUT THAT FOR A MINUTE AS I WAS ABOUT TO PULL OUT, SO I WENT BACK INSIDE AND REQUESTED THAT THEY JUST CHANGE THE OIL AND FILTER AND NOT MESS WITH THE TIRES. CARLOS REFUSED AND SAID "THEY HAVE TO DO EVERYTHING AT ONCE". I LET HIM KNOW I'D BE BACK IN THE MORNING, HOWEVER, I LEFT FELLING THAT HE WAS TAKING ADVANTAGE OF THE CITUATION, SO I CALLED BACK ABOUT AN HOU LATER AND ASKED TO SPEAK TO A SERVICE MANAGER. I WAS PUT ON THE PHONE WITH ELIZABETH. SHE EXPLAINED THE LIABILITY THE DEALERSHIP WOULD HAVE IF SOMETHING WAS TO HAPPEN IF THE TIRE WAS NOT REPLACED, KINDA (CYA) MADE SENSE SO I CAME BACK THE FOLLOWING MORNING AFTER RECIEVING A CALL FROM MARICIO CALOS' BOSS EXPECTING TO PURCHASE A NEW TIRE WHILE HAVING THE TIRE WITH THE NAIL PATCHED, WHICH. ACCORDING TO ELIZABETH WOULD COST $25.00 WHEN I RETURNED I ALSO HAD A COUPON FOR $40.00 OFF MY NEXT PURCHASE AR COMMUNITY CHEVROLET WHICH, I PRESENTED TO CARLOS AS HE WAS PUNCHING IN MY SERVICE ORDER INTO HIS COMPUTER. HE SAID IT WOULD TAKE ABOUT 2 HOURS SO, I HAD A SEAT AND WAITED. TWO HOURS LATER I RECIEVED A TEXT FROM CARLOS INFORMING ME THAT "YOUR CAR IS READY FOR PICKUP!" WITH THE PICTURE OF THE INSIDE OF A TIRE. I BEGAN WALKING TOWARD THE SERVICE DESK WHERE CARLOS HAD TYPED IN MY SERICE ORDER AND WAS MET BY CARLOS WITH A PIECE OF PAPER STATING "THIS IS YOUR COPY OF THE RECEIPT AND SAID "THEY FOUND ANOTHER NAIL IN THE TIRE THAT THEY WENT AHEAD A FIXED "FOR FREE. THEN HE SAID THAT THE $40.00 COUPON WAS OBSORBED INTO THE COST OF THE SECOND REPAIR. IF IT WAS REPAIRED FOR FREE WHY AM I BEING CHARGED $40.00? NOWHERE ON MY RECIEPT IS THERE A $40.00 DEDUCTION. FOR THAT REASON I WILL NEVER RETURN TO COMMUNITY CHEVROLET FOR ANYTHING. I'LL GET THE SERVICE NEEDS FOR MY VEHICLE ELSEWHERE AND ENCOURAGE OTHERS TO DO THE SAME "BUNCH OF VULTURES OVER THERE IS WHAT I THINK YOU ARE.
12/16/2025
Our team has acknowledged this review.
PACOIMA, CA
Adrian C|2026 Chevrolet Colorado
Confirmed Sales Customer
1/10/2026
Oscar Gutierrez was very friendly and helpful.
OSCAR GUTIERREZ-ZALDIVAR
1/11/2026
Thank you for your thoughtful review! We’re delighted Oscar was friendly and helpful throughout your visit. We hope to see you again soon.
WEST HOLLYWOOD, CA
Dale M|2017 Chevrolet Cruze
Confirmed Service Customer
11/5/2025
I’m so happy that the problem with the car could be dealt with and fixed so quickly.
11/6/2025
Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!
SUN VALLEY, CA
Davitamon John S|2026 Chevrolet Corvette
Confirmed Sales Customer
11/21/2025
Arabo, Jason, and the rest of the team was awesome!
ARABO MINASI
11/22/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
LIVERMORE, CA
Gary W|2023 Chevrolet Equinox
Confirmed Service Customer
11/26/2025
Great service from people who really care
11/27/2025
That’s awesome to hear! We’re so grateful for your trust and support. The team is always here for you, and we look forward to serving you again!
CANYON COUNTRY, CA
Paulette T|2025 Chevrolet Equinox EV
Confirmed Service Customer
12/10/2025
Satisfactory quick recall check of the tires. Scheduling was easy and follow up was excellent
12/11/2025
Hi, we're so happy we were able to help you out! Thank you for choosing Community Chevrolet Company and we hope to see you again soon!
LOS ANGELES, CA
Eyob M|2026 Chevrolet Suburban
Confirmed Sales Customer
1/14/2026
Trustworthy, keeps their word, and hospitality is the best with excellent services.
ARBY YOUNIKIAN
1/15/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
BAY POINT, CA
Harry A|2023 Chevrolet Equinox
Confirmed Service Customer
1/16/2026
Very professional, and on time
1/17/2026
We truly appreciate your kind and straightforward comments about our professionalism and punctuality. It’s great to know your visit was on time and handled smoothly. Thanks for choosing us, and we look forward to your next visit.
MONTROSE, CA
Gerald M|2020 GMC 1500 Sierra
Confirmed Service Customer
1/17/2026
Great as usual. Vic was very helpful, always courteous. Thorough. Keeps me informed. Waiting room nice.
1/18/2026
Thank you for your dependable and kind feedback about Vic. His thorough, courteous care and communication make a difference, and we’re happy you enjoyed the waiting area as well.
TUJUNGA, CA
Jackie H|2021 Chevrolet Traverse
Confirmed Service Customer
1/17/2026
Jose is the best and the girls in the cashiers are number 1.
1/18/2026
We’re thankful for your enthusiastic and kind review about Jose and our cashier team. Their care and positive energy make a difference, and we’re glad you felt well taken care of.
BURBANK, CA
Mary Ann H|2017 Chevrolet Malibu
Confirmed Service Customer
1/21/2026
One more time, Vic Marsh took very good care of me and my car. He is an asset to your organization.
1/22/2026
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
GLENDALE, CA
Marcel G|2023 Chevrolet Suburban 1500
Confirmed Service Customer
11/15/2025
Overpriced
11/16/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
GLENDALE, CA
Arturo M|2022 Chevrolet Trailblazer
Confirmed Service Customer
12/1/2025
Great service! Was in and out in no time.
12/2/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
BURBANK, CA
Victor M|2004 Chevrolet Tahoe
Confirmed Service Customer
12/22/2025
Always treated like family
12/23/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PASADENA, CA
Sarah T|2026 Chevrolet Traverse
Confirmed Sales Customer
12/26/2025
Byron was excellent. Made us feel comfortable, was understanding, and worked hard to make a deal happen for us. Everyone was lovely and it was all a breeze.
BYRON MENDEZ
12/27/2025
Thank you for the fantastic feedback. We’re glad Byron and the team made the process comfortable, easy, and enjoyable for you. Your kind words truly brighten our day.
GARDEN GROVE, CA
Dennis C|2022 Chevrolet Trailblazer
Confirmed Service Customer
1/9/2026
Issues were addressed and fixed in a timely manner.
1/9/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
VAN NUYS, CA
Gregory B|2024 Chevrolet Corvette Stingray
Confirmed Service Customer
1/9/2026
Came in for my free oil n filter change for my 2024 Corvette and the car was done expertly in a very short amount of time.
1/9/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
BURBANK, CA
Armen H|2025 Chevrolet Suburban 1500
Confirmed Service Customer
2/9/2026
It's been 11 months.
PEDRO SALAS
2/10/2026
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
PANORAMA CITY, CA
Emahn C|2025 Chevrolet Corvette Z06
Confirmed Service Customer
2/13/2026
Simple easy straightforward done.
VICTOR MARSH
2/14/2026
Thank you for your concise and positive feedback! We’re glad the process was simple and straightforward for you, and we look forward to serving you again with the same ease.
STUDIO CITY, CA
Johnny R|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/27/2025
Had my 2024 chevy silverado in 3 xs for the same thing Mr Victor or service assured me it was fixed yet 2 hours into a trip and it broke down again
11/28/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
North Hollywood, CA
Don R|2018 Chevrolet Traverse
Confirmed Service Customer
11/27/2025
Fast service great communication and fixed it right the first time. Much thanks to Mauricio and Vic.
11/28/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
BURBANK, CA
Matthew F|2017 Chevrolet Malibu
Confirmed Service Customer
12/13/2025
Everyone was very friendly and service was quick!
12/14/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
NORTHRIDGE, CA
Marion L|2010 Chevrolet Equinox
Confirmed Service Customer
12/24/2025
Victor is extremely knowledgeable and pleasant to work with.
12/25/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
SUNLAND, CA
Eric Z|2022 Chevrolet Tahoe
Confirmed Service Customer
12/31/2025
Came in for nail in my tire. Met fast and fixed in an hour.
1/1/2026
Thank you for sharing your experience! We’re happy your tire issue was resolved quickly and efficiently.
BURBANK, CA
Alexandra B|2026 Chevrolet Tahoe
Confirmed Sales Customer
1/5/2026
Byron is amazing! He sold me my first tahoe almost 9 yrs ago, and sold me my new one a couple of weeks ago. I am glad he came back!
BYRON MENDEZ
1/6/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
THOUSAND OAKS, CA
Steven R|2021 Chevrolet 3500HD Silverado
Confirmed Service Customer
1/8/2026
The service rep that I normally see was out, the rep who attended me was great
1/9/2026
Thank you for sharing your experience. We’re glad the substitute service rep provided great service and ensured your visit went smoothly.
NORTH HOLLYWOOD, CA
Paul M|2025 Chevrolet Trax
Confirmed Service Customer
1/28/2026
My only suggestion is that those renting cars have a separate line. Checking out a line developed just because of how long that took.
BURBANK, CA
Chet J|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
6/15/2026
Great experience. Everyone is very communicative and Jose, in service, went above and beyond.
JOSE GUZMAN
6/17/2026
Hi, we're so glad that we were able to go above and beyond your expectations! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
ENCINO, CA
Nadia H|2024 Chevrolet Blazer EV
Confirmed Service Customer
12/19/2025
great service
12/20/2025
Thank you for this simple and positive review. We’re glad you received great service and appreciate your continued support!
MOORPARK, CA
Richard M|2023 Chevrolet Silverado 1500
Confirmed Service Customer
1/5/2026
The employees were very kind and efficient. I hade my vehicle back out of service within the hour.
1/6/2026
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
BURBANK, CA
Richard R|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/5/2026
I was treated extremely well by management and staff.
ROBERT GREENE
1/6/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
PASO ROBLES, CA
BRANDON S|2026 Chevrolet Trax
Confirmed Sales Customer
3/4/2026
The salesmen were beyond helpful as well as financing.
DANIEL D
3/5/2026
Thank you for the great feedback! We’re glad to hear both our sales and finance teams were beyond helpful during your visit. We truly appreciate your support and look forward to assisting you again!
GLENDALE, CA
Addie S|2024 Chevrolet Trailblazer
Confirmed Service Customer
4/10/2026
Quick in & out w tire sensor problem fixed efficiently. Good, respectful help start to finish.
PEDRO SALAS
4/11/2026
We appreciate your kind words about our efficient and respectful service. It is great to hear your tire sensor issue was handled quickly, and we look forward to providing the same seamless experience next time.
GLENDALE, CA
Marsha M|2019 Chevrolet Equinox
Confirmed Service Customer
6/26/2026
Friendly and efficient
JOSE GUZMAN
6/28/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
BURBANK, CA
Jeffrey S|2023 Chevrolet Colorado
Confirmed Service Customer
1/16/2026
Vic is exclent to work with every time! They get the work done on time.
1/17/2026
Thank you for the excellent and encouraging comments about working with Vic. We’re glad the work is always done on time and to your satisfaction. We appreciate your continued support and look forward to your next visit.
BURBANK, CA
Robert R|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/25/2026
Everything went well. I feel as if things could have been done a little more efficiently.
DANIEL DEL REAL
1/26/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
GLENDALE, CA
Michael S|2014 Chevrolet Cruze
Confirmed Service Customer
2/14/2026
One never know about other things you find like rats have chewed up wires but I guess one has to trust you. The car is running
JOSE GUZMAN
2/15/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
LOS ANGELES, CA
Karen B|2025 Chevrolet Suburban 1500
Confirmed Service Customer
4/23/2026
Peter was great Thank you!
PEDRO SALAS
4/25/2026
Hello, we're happy to hear you had a great experience with our staff! We look forward to helping again in the future. Take care!
Los Angeles, CA
Laurence N|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
6/16/2026
Our service advisor Carlos was great and like always the service department is top notch
CARLOS VALDEZ
6/18/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
BURBANK, CA
Angineh D|2021 Chevrolet Tahoe
Confirmed Service Customer
6/23/2026
I have always received an exceptional excellent service here My advisor Vic is Very detailed professional and helpful
VICTOR MARSH
6/24/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
TUJUNGA, CA
Jesse A|2023 Chevrolet Colorado
Confirmed Service Customer
7/20/2026
I'm a customer of Community Chev. who has bought numerous vehicles and serviced these vehicles many times. The manner, attitude, and tone that the Advisor Carlos Valdez used towards me is unacceptable and certainly fails to meet the standards I've experienced on previous service requests. I brought my 2023 Chev Colorado in due to my back-up camera not working...Quickly Carlos determined that my dash cam was guilty of causing the failure of the back-up camera and said that when people install aftermarket electronics in their vehicles it can cause these types of problems. I explained that my dash cam was purchased at Community Chev. and was a GM product, installed with GM instructions provided with the product, and was on the truck for over 2 years ago without any problems. Carlos decided to debate me and again said it could not be a GM product, that he'd never seen one like this, and implied that I was making this up or untruthful. Carlos called me the next day to tell me that my truck was ready and that indeed the culprit was my dash cam and as soon as it was unplugged the back-up camera worked...but also that a TSB ID# PIT6457 was necessary for the Infotainment system and reprogramming with the latest calculations. When I went in to pick up my vehicle, I brought my original receipt when I purchased my dash cam along with the GM supported instructions, but he still argued that he never seen this type of product and that my dash cam failed and/or was faulty. After I left the dealership I simply plugged my dash cam back in place and everything worked perfectly. Later I received a text from Community Chev. asking me to contact them should I not be completely satisfied with my service experience, although I left a message at the phone number provided, no one ever called me back. Although I could have called Bob Green, Chad, or Fred Bell about the unpleasant interaction with Carlos, I choose to wait for this opportunity to express my total dissatisfaction with this service advisor.
CARLOS VALDEZ
7/27/2026
Our team has acknowledged this review.
BURBANK, CA
John V|2022 Chevrolet Colorado
Confirmed Service Customer
1/15/2026
Figured out what the problem was, had the parts needed and ccmpmted the work on time. Good communication about what was needed and cost. Great help in getting me to and from home as needed.
1/16/2026
Thank you for the thoughtful feedback! We’re happy your service was completed on time with clear communication, and that we could assist with transportation as needed. We appreciate your trust and look forward to serving you again.
LA CANADA, CA
Rick G|2017 Chevrolet Volt
Confirmed Service Customer
1/19/2026
Great work in a timely manner. Always professional, courteous and helpful!
1/20/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
LOS ANGELES, CA
David G|2017 Chevrolet Volt
Confirmed Service Customer
2/9/2026
Peter Salas, my service representative, was upfront and transparent with costs that might be incurred in this service appointment. Luckily, the vehicle was covered under warranty for the work needed.
PEDRO SALAS
2/10/2026
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
BURBANK, CA
Susan A|2023 Chevrolet Silverado 1500
Confirmed Service Customer
2/19/2026
Your service team was great.
CARLOS VALDEZ
2/20/2026
That’s awesome to hear! We’re so grateful for your trust and support. The team is always here for you, and we look forward to serving you again!
LA CRESCENTA, CA
LEONARDO R|2026 Chevrolet Trax
Confirmed Sales Customer
3/14/2026
Experience was good Nancy zermeno was great and a big help getting our family car
NANCY JANET
3/15/2026
Thank you for the great feedback. We’re happy to hear Nancy was such a big help in getting your family car and making the experience a good one. Your kind recognition is sincerely appreciated.
LOS ANGELES, CA
BRIAN P|2026 Chevrolet Equinox EV
Confirmed Sales Customer
4/15/2026
Oscar was very helpful and straight forward, helping build confidence in the quality of the deal. He was warm and welcoming and did a thorough job explaining the features of the car. I would recommend Community and Oscar to anyone interested in a Chevrolet product.
OSCAR O
4/16/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
GRANADA HILLS, CA
Steven R|2021 Chevrolet 3500HD Silverado
Confirmed Service Customer
7/20/2026
Vic was very helpful and my truck was done sooner than expected!
VICTOR MARSH
7/22/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
NORTH HOLLYWOOD, CA
Rene A|2023 Chevrolet Traverse
Confirmed Service Customer
8/3/2026
the service and communication was excellent
PEDRO SALAS
8/4/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
VAN NUYS, CA
George D|2024 Chevrolet Corvette Stingray
Confirmed Service Customer
1/29/2026
Everyone was spot on. Could not be happier
SIMI VALLEY, CA
Sherri S|2023 Chevrolet Traverse
Confirmed Service Customer
7/29/2026
Always courteous, helpful and informative.
PEDRO SALAS
7/31/2026
Thank you for your kind words! We hope to be of service to you again in the future. Take care!
BURBANK, CA
Harry A|2023 Chevrolet Equinox
Confirmed Service Customer
5/15/2026
Professional and fast service couldn’t be better and thank you
VICTOR MARSH
5/16/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
MONTROSE, CA
Jesse M|2013 Chevrolet Equinox
Confirmed Service Customer
8/7/2026
Service was excellent and courteous.
JOSE GUZMAN
8/8/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
BURBANK, CA
Kevin D|2025 Buick Envista
Confirmed Service Customer
8/25/2026
Staff was incredibly helpful, accommodating, honest and on time. What else can I ask for?
PEDRO SALAS
8/27/2026
Thank you for your thoughtful review. Providing exceptional service to every customer is always our goal, and we're pleased to know we met your expectations. If any questions come up, we're always here to help.
BURBANK, CA
Paulette T|2025 Chevrolet Equinox EV
Confirmed Service Customer
8/26/2026
Easy to make appointment, loaner car provided, timely completion of work
PEDRO SALAS
8/28/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
LOS ANGELES, CA
John B|2025 Chevrolet Equinox EV
Confirmed Service Customer
1/10/2026
The service department was great and on time.
1/11/2026
We appreciate your kind words! It’s fantastic to hear our service team was timely and effective for you. We hope your next visit is just as smooth.
LA CRESCENTA, CA
Laura H|2021 Chevrolet Trailblazer
Confirmed Service Customer
1/15/2026
They recibí me with courtesy they elp me on any way the can
1/16/2026
Thank you for your kind feedback! We’re happy our team treated you courteously and assisted you in every way possible. We appreciate your support and look forward to your next visit.
BURBANK, CA
Kevin M|2021 GMC Canyon
Confirmed Service Customer
1/27/2026
Carlos was helpful, informative and good at following up. Service was quick and Savo was helpful with some additional questions at time of pickup.
1/28/2026
Thank you for the detailed and thoughtful review. We’re glad Carlos and Savo provided helpful, informative, and prompt service, including addressing additional questions. We appreciate your visit and look forward to assisting you again.
BURBANK, CA
Hovik H|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/30/2026
Great experience with Oscar and Linda! Thank you for making it easy!
VAN NUYS, CA
Donald E|2023 Chevrolet Bolt EUV
Confirmed Service Customer
3/20/2026
It was okay but seemed like the tires were really expensive. Also we waited for our car in the waiting room and someone worked on the coffee machine for the whole time we were there. No coffee to break up the wait!
JOSE GUZMAN
3/21/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
SOUTH PASADENA, CA
Veronica T|2024 Chevrolet Trailblazer
Confirmed Service Customer
6/17/2026
Good
PEDRO SALAS
6/19/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Community Chevrolet Company. If you have any further questions, please give us a call. We're always happy to help!
PACOIMA, CA
Larry G|2023 Chevrolet Corvette Stingray
Confirmed Service Customer
8/1/2026
timely and great service.
VICTOR MARSH
8/3/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
BEVERLY HILLS, CA
Eric N|2017 Chevrolet Suburban
Confirmed Service Customer
12/31/2025
Top notch service in getting the repairs done and identifying the issue.
1/1/2026
Thank you for your feedback! We’re thrilled our service team provided top-notch work and accurately identified the issue.
WOODLAND HILLS, CA
Patricia G|2026 Chevrolet Trailblazer
Confirmed Service Customer
1/23/2026
it was handled quickly, efficiently and professionally.
1/23/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
LONG BEACH, CA
Allen M|2022 Chevrolet Express
Confirmed Service Customer
1/28/2026
Fast and reliable
GLENDALE, CA
Dale M|2017 Chevrolet Cruze
Confirmed Service Customer
6/19/2026
Vic Marsh was able to get the answer to the problem ad get it fixed in the best time & way. I always appreciate the personal service he gives & that Community Chevrolet can get me on my way again.
VICTOR MARSH
6/20/2026
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
SUN VALLEY, CA
Steven R|2023 Chevrolet Traverse
Confirmed Service Customer
9/11/2026
My vehicle was done sooner than expected.
VICTOR MARSH
9/12/2026
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
NORTH HOLLYWOOD, CA
Chris R|2024 Chevrolet Equinox
Confirmed Service Customer
9/28/2026
my service guy pete was great ....i got there on time , he got me out quickly as promised , efficient friendly ,
PEDRO SALAS
9/29/2026
Hello, we're happy to hear you had a great experience with our staff! We look forward to helping again in the future. Take care!
LOS ANGELES, CA